Which of the following is a business manager responsibility?

• A. Keeps compliance with AAHA or OSHA, or delegates these responsibilities to a staff member.
• B. Answers telephones.
• C. Schedules surgeries and procedures.
• D. Admits patients.

Answer: (A)

The central idea is that a business manager oversees regulatory compliance and safety policies within the practice. Keeping or assigning responsibility for compliance with AAHA standards and OSHA requirements ensures the clinic operates legally, safely, and to professional quality benchmarks. This role involves establishing policies, training staff, and monitoring adherence, and it may delegate these duties to a qualified team member, but the responsibility remains with management.

Front desk tasks like answering telephones, coordinating scheduling of surgeries, or admitting patients are typically handled by administrative or clinical staff. These activities are essential to daily operations, but they fall under operating duties rather than the overarching responsibility of ensuring regulatory and safety compliance at the business level.